During the contractual relationship, the commercial agent is entitled to a commission on all contracts concluded if the actual conclusion of the contract is attributable to his activity (Art. 1748 c.c.).
The amount of the commission can be freely determined by the parties and usually consists of a certain percentage of the agent's profit. This also applies to direct transactions of the principal and, under certain circumstances, to transactions concluded after the termination of the agency contract. Unless otherwise agreed between the parties, this right of the commercial agent shall fall due when the principal fulfills or should have fulfilled the order. The parties may postpone the date of recovery, but it shall be due at the latest when the third party has performed or should have performed. Italian law does not expressly provide for a right to reimbursement of expenses incurred by the agent in the course of his business. However, it is possible to reach a different agreement more favorable to the agent.
According to Art. 1742 of the Civil Code, the main obligation of the commercial agent in the agency agreement is to carry out promotional activities on a stable basis in order to conclude contracts on behalf of the principal in a given territory, in exchange for remuneration.
Thus, remuneration is one of the main characteristics of the agency relationship, which means that the commercial agent is entitled to remuneration for his promotional activities. According to art. 1748 of the Italian Civil Code, this remuneration generally consists of a commission, i.e. a percentage calculated on the value of the transaction concluded. The amount of the commission is left to the discretion of the parties; therefore, the court cannot verify the reasonableness of the commission or its adjustment to equity, except in cases where the contractual amount is ridiculous or purely symbolic for the commercial agent.
In the absence of an agreement between the parties, and since the Collective Agreement does not establish criteria for the calculation of the commission, it is up to the court to determine it, using the complementary sources referred to in Art. 1374 of the Civil Code, i.e. the substitute legal norms, the professional rates, the customs of the place where the principal's registered office is located and, in the absence thereof, equity. In any case, the constitutional principle of the employee's right to a salary commensurate with the volume and quality of the work performed does not apply to the commission due to the commercial agent.
In practice, the commission may be set as a fixed amount based on the turnover achieved or as a variable amount with different percentages depending on the level of turnover. It is also possible to provide for a fixed monthly salary for the commercial agent, supplemented by a percentage commission calculated on the actual turnover achieved. In the latter case, however, care must be taken to ensure that the amount resulting from the application of the commission rate represents a minimum proportion of the total remuneration, in order to avoid the relationship being reclassified as an employment relationship.
If monthly commission advances are provided for, as in the "AEC", it is advisable to provide for both positive and negative adjustments in order to avoid that the commercial agent's remuneration is in fact a fixed salary, with the consequence that the contract is reclassified as dependent employment due to the lack of a risk element.
The contractual amount of the commission may be modified, but only by agreement between the parties. According to the jurisprudence, a clause granting the principal the right to unilaterally modify the commission, with the exclusive obligation of prior notice, has been considered null and void because of the vagueness of the subject, pursuant to art. 1346 and 1418 of the Italian Civil Code. However, within certain limits and with certain consequences, collective agreements provide for the possibility for the client to unilaterally modify the amount of the commission.
In addition to the commission, the agency agreement often provides for incentives to the commercial agents in the form of bonuses, which are usually granted by the principal at its discretion, depending on the achievement of certain objectives. Such incentives may also be contained in separate letters (side letters) that have a specific term, also independent of that of the agency agreement.
The costs of promotional activities are generally borne by the commercial agent, as expressly provided in the last paragraph of art. 1748 of the Italian Civil Code, which expressly excludes the agent's right to reimbursement. Nevertheless, the principal has the possibility, for example during the first term of the contract, to contribute to the agent's expenses.